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Frequently Asked Questions

What is your business classification?
Classic Office Products is a female owned small business.
Do you accept School and Government Purchase Orders?
Yes! Please fax your signed purchase order to (609) 223-2373 or mail the PO to:
Classic Office Products
Attn: Order Entry
P.O. Box 217
Allentown, NJ 08501
Do you accept purchase orders from businesses?
We will accept a signed purchase order for approved business customers. We may require a credit card for the first order to establish the account. Please fax your signed purchase order and your trade references to (609) 223-2373
What credit cards do you accept?
We currently accept Visa, MasterCard, American Express and Discover.
How and when will my order be shipped?
Most orders ship within 2-3 business days via UPS or FedEx ground.
How can I track my order?
We will e-mail your tracking number when your order has shipped. You can also check the status of your order by logging into your account. If you have any questions about your order, please e-mail our customer service team or call us at (609) 223-2372 Monday - Friday, 9am - 5pm EST.
What is your return policy?
We offer a 30 day satisfaction guarantee on all of our products. If you are not completely satisfied with your order, please contact us within 30 days of the receipt of your order to obtain a Return Merchandise Authorization (RMA).
Do you charge a restocking fee?
We do not charge a restocking fee on any order that is returned in the original packing within 30 days of receipt. Please be sure to save your original packaging. Orders that are not returned in the original packaging may be subject to a 10% restocking fee.
Do you match prices?
At Classic Office Products your business is very important to us. We make every effort to offer you the most competitive price available. If you are able to find a better price on the same item, please call us toll free at (888) 285-6330 with the competitive price information. We will do our best to match the price. We are unable to offer discounts on orders after shipment.
How can I become a supplier for Classic Office Products?
Classic Office Products carefully selects every vendor prior to selling new product. We are constantly in search of new products for our customers. If you are interested in becoming a vendor, please e-mail our merchandising dept or call us at (609) 223-2372